RESOLVED - Sparx Reader may be inaccessible for all users

Resolved·Partial outage

We've now resolved the issue that meant Sparx Reader was unavailable for some users this morning, Thursday 23rd April, from around 9 - 10 am. We're sorry for any inconvenience this may have caused.

Thu, Apr 23, 2026, 09:09 AM

(1 week ago)

Affected components

Apr 23, 2026, 08:45 AM

09:09 AM

Updates

Resolved

We've now resolved the issue that meant Sparx Reader was unavailable for some users this morning, Thursday 23rd April, from around 9 - 10 am. We're sorry for any inconvenience this may have caused.

Thu, Apr 23, 2026, 09:09 AM

Monitoring

We've found the problem that caused Reader to be unavailable for some users this morning from 9 am on Thursday, 23rd April, and have made a fix. We're now monitoring this.

Thu, Apr 23, 2026, 09:05 AM